Company Introduction:

In today’s globalized era, people’s demand for high-quality life-assistive products is growing, especially for those who cannot take care of themselves. They urgently need suitable assistive tools to regain the ability to live independently. INNOVEX EQUIP HEALTHCARE was born. With its unique positioning, high-quality products and excellent services, it has steadily moved forward on the road of providing assistance to the elderly, the disabled and people with rehabilitation needs, creating a convenient bridge connecting the world with special needs groups.

Company Overview

INNOVEX EQUIP HEALTHCARE is an innovative company that focuses on providing daily life and rehabilitation assistive products for people with special needs. We are well aware that for people who cannot take care of themselves, every suitable assistive product may be the key to open the door to their independent life. Therefore, with deep care and responsibility for this group, we have built this cross-border e-commerce platform that connects high-quality products from all over the world with users in need.

Since its inception, the company has established a development concept centered on serving people with special needs. There are problems such as scattered product supply and uneven quality in the market, and the convenience of access needs to be improved. Our vision is to become the world’s leading cross-border e-commerce platform that provides assistive products for people who cannot take care of themselves, so that everyone in need can easily obtain high-quality and suitable products, thereby improving their independent living ability, and ultimately making our products famous around the world.

1. Main Business Scope

(I) Daily Living Assistance Products

We provide a wide variety of daily living assistance products, covering all aspects of life. For example, for the elderly and disabled people with limited mobility, we have special walking aids, such as crutches and wheelchairs etc. These walking aids not only take the user’s comfort and safety into full consideration in their design, but also have the characteristics of being light, easy to carry, and easy to operate, making it convenient for them to move freely indoors and outdoors.

In terms of daily life, we provide a series of auxiliary supplies, such as tableware with anti-slip design, combs for easy grip, and tables and chairs with adjustable heights. These seemingly ordinary small objects can help people who cannot take care of themselves to a great extent to complete daily activities such as eating, washing, and resting more independently, and improve their quality of life.

(II) Rehabilitation Assistance Products

For people with rehabilitation needs, our rehabilitation assistance products are even more complete and diverse in functions. From physical therapy equipment to rehabilitation training equipment, we have everything.

 In terms of physical therapy, we provide equipment such as infrared therapy devices and low-medium frequency therapy devices. These devices can treat muscles, joints and other parts of the human body through different physical principles, relieve pain, promote blood circulation, and accelerate the recovery process.

Rehabilitation training equipment is also one of our key businesses. For example, the trainer for upper and lower limb rehabilitation can be accurately adjusted according to the patient’s rehabilitation progress. Through daily training, it helps stroke patients, upper and lower limb fracture patients, etc. gradually restore the motor function of the upper and lower limbs.

Our rehabilitation auxiliary products are all developed and selected by professional medical teams to ensure their scientificity, effectiveness and safety, and can truly provide strong support for the rehabilitation population.

III. Product Advantages

(I) Global Sourcing, Excellent Quality

Our products come from all over the world, which enables us to gather high-quality resources from around the world. We have established long-term and stable cooperative relationships with many internationally renowned brands and professional manufacturers to ensure that every product purchased has undergone strict quality testing and screening.

Whether it is advanced rehabilitation technology products in Europe or finely crafted daily life aids in Asia, we can introduce them to our cross-border platform to provide users with a rich and diverse choice. These products have won the favor of users in many countries and regions, and their excellent quality has been widely recognized.

(II) Continuous R&D, Innovation-driven

We are well aware that with the continuous development of science and technology and the increasing diversification of people’s needs, only by continuously developing new products and launching satisfactory technical products can we better meet the expectations of special needs groups.

Therefore, we have set up a professional R&D team within the company. They pay close attention to the latest industry trends and cutting-edge technologies, and combine the actual feedback of users to develop more efficient, convenient and humanized assistive products.  For example, we are developing a smart wheelchair that combines artificial intelligence technology. It can automatically navigate and avoid obstacles based on the user’s voice commands, providing a more intelligent travel experience for users with limited mobility.

1. Service Concept

(I) Service Concept

We always adhere to the “user-centric” service concept and are committed to providing efficient, portable and worry-free shopping experience for users who come to consult and purchase products. We are well aware that for people who cannot take care of themselves and their families, the process of purchasing assistive products may face many difficulties and doubts. Therefore, we hope to make them feel warm and caring during the shopping process through our high-quality services.

During the user consultation stage, our customer service team will patiently answer every question of the user, provide professional advice and guidance, and help users understand the product’s functions, usage methods, applicable population and other information so that they can make the right choice.

During the purchase process, we provide a convenient online shopping platform and support multiple payment methods to ensure that users can easily complete the transaction. At the same time, we will also provide users with detailed logistics information tracking services so that they can keep abreast of the transportation status of the products they purchased.

1. Development Vision

Our development vision is to make our products world-renowned and become a brand trusted by special needs groups around the world.  We hope that by continuously expanding our business scope, improving product quality, and optimizing service levels, more elderly people, disabled people, and people with rehabilitation needs can benefit from our products and services.

In the future development, we will continue to increase investment in R&D, marketing, services, etc., further improve our cross-border e-commerce platform, and launch more high-quality and innovative auxiliary products. We will also actively expand the international market, establish cooperative relations with more international partners, and promote our products to every corner of the world.